Practical guidance for browser setup, game controls, session tools and common technical issues.
Use an up-to-date browser with JavaScript enabled. A stable connection helps shared table activity remain current, while landscape orientation offers more room for game controls on smaller devices.
If a page looks incomplete, refresh once, clear only the site cache if needed, and confirm that content blockers are not preventing required style or script files from loading.
Each game page includes its controls directly beneath the game stage. Status text describes the current state without relying on colour alone. Session reminders and pause options are available from Safer Play.
Virtual credits renew automatically. There is no purchase control, top-up process or real-money facility to troubleshoot.
Record the page name, browser version and the steps that produced the issue. Screenshots are useful when a layout problem is visible, but remove unrelated personal information first.
Send the details to support@unitedpointt.co.uk and our team will review them.