How to reach us
Email is the clearest way to contact our team. Include the page or game name involved, the browser you are using and a short description of what happened. Do not include passwords or sensitive payment information.
Reach the UnitedPointt support team for platform questions, accessibility help or safer-play assistance.
Email is the clearest way to contact our team. Include the page or game name involved, the browser you are using and a short description of what happened. Do not include passwords or sensitive payment information.
We can explain game controls, investigate display problems, help apply or extend a platform pause, answer privacy requests and record accessibility feedback. Contacting support never changes game outcomes or virtual credit behaviour.
Messages are reviewed by trained team members rather than automated replies. Complex technical issues may require additional details before they can be reproduced.
UnitedPointt.co.uk is an entertainment-only platform and cannot provide medical, legal or financial advice. If activity on any gaming service is causing immediate concern, stop using it and contact an appropriate independent support organisation.
Links to GambleAware, Gamblers Anonymous and NCPG remain available in the footer of every page.